12 Nov HR transformation – a more strategic view?
Last week we presented at the HR Transformation, Talent and Employee Engagement Forum in Zurich organised and run by Thought Leader Global. I was there two years ago and from my perspective the discussion then was about matters of a transactional nature; specific HR functions such as recruitment, payroll, development etc. A common complaint at that time also centred on why HR was often not given a more strategic role – a place at the ‘top table’ if you will. The paradox wasn’t immediately apparent – if HR continues to concentrate on the minutiae of operational matters it will never have the opportunity to comment on wider issues and developments.
This year was different; the content was much more focused on the individual employer experience, the use of social media (including technology) and a much more strategic perspective on HR developments. In that sense it was about how HR could support the vision, purpose and activity of the business and ensure that the individual’s experience both aligned with these and encouraged a sense of joint purpose. The use of technology was then brought in to support that endeavour, not simply to ensure people were paid on time; executive teams take note.